Effective search is the best way to make your content management deployment shine, yet few organizations take advantage of the provided search capabilities. Users waste too much time trying to find the information they need. This process usually starts by entering keywords into a search box and hoping for the best. When that doesn’t work, they add terms or swap terms in frustration. Understanding how the search platform works, and how best to take advantage of those capabilities is critical to findability. Leveraging existing industry and corporate taxonomies such as organization structure, assets/facilities, core processes or topics will greatly enhance effectiveness.